FAQs
How long does shipping take?
Our standard delivery time is 7–15 business days, depending on your location. You’ll receive a tracking link via email once your order has been shipped.
Do you ship worldwide?
Yes, we ship to most countries worldwide. Shipping costs and delivery times may vary based on destination.
What payment methods do you accept?
We accept major credit/debit cards, PayPal, and other secure payment gateways available at checkout.
Can I return or exchange an item?
Yes, we offer a 14-day return policy on most items. Products must be unused, in original packaging, and accompanied by proof of purchase.
How can I track my order?
Once your order is shipped, you will receive an email with a tracking link and details so you can monitor your delivery status in real time.
Are your products genuine and high quality?
Yes, all our products go through strict quality checks before shipping to ensure you receive only the best.
What if my order arrives damaged?
If your order is damaged upon arrival, please contact our support team within 48 hours with photos, and we will arrange a replacement or refund.
How can I contact customer service?
You can reach our customer service via email at support@adeelofficial.store or on WhatsApp at +971 55 981 0127.